Privacy Policy

We take your privacy on the internet very seriously, and this document explains what personal data we capture and how we use it.

Holders of Personal Information
Personal information provided or to be gathered by The Priory Hotel is controlled by The Priory Hotel (Hereford) Ltd., Priory Lane, Stretton Sugwas, HR4 7AR.

Collection and Use of Personal Information
The information we learn from visitors helps us to improve your experience at The Priory Hotel. We can use the information to communicate with you about our services, update our records and generally maintain your account with us. We also use this information to improve our web site, prevent or detect fraud or abuses of our website and enable third parties to carry out technical functions on our behalf. The Priory Hotel do not store any credit/debit card information you enter on our website on our web servers. All enquiries are held at our office.

The The Priory Hotel website does not employ the use of “Cookies.”

Do The Priory Hotel Share the Information We Receive?
No, we do not share any information that we receive about you.

The Priory Hotel protection and that of others
We can release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our conditions and other agreements or to protect the rights, property or safety of The Priory Hotel, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Accessing Your personal information
You have access to a broad range of information about your account and your interactions with The Priory Hotel.

Conditions of Use, Notices and Revisions
If you choose to visit The Priory Hotel, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages and application of the laws of England. If you have any concern about privacy at The Priory Hotel please send a thorough description to us and we will try to resolve it.

We may use your personal information to:

  • (a)  [administer our website and business;]
  • (b)  [send statements, invoices and payment reminders to you, and collect payments from you;]
  • (c)  [send you non-marketing commercial communications;]
  • (d)  [send you email notifications that you have specifically requested;] 
  • (e)  [send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by email or similar technology (you can inform us at any time if you no longer require marketing communications);]
  • (f)  [keep our website secure and prevent fraud;]
  • (g)  [verify compliance with the terms and conditions governing the use of our website [(including monitoring private messages sent through our website private messaging service)]; and]
  • (h)  [[other uses].]

Our business changes constantly and our Privacy Notice will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Updated May 2018.

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